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  • PCG – “Best Practices” Presentation Crossover EXPO

    Ladies and Gentleman in Pawnland!

    PCG is proud to announce that we will be doing a “Crossover EXPO ONLY” presentation of our newest “Best Practices” technique presentation at this years Crossover EXPO.

    PCG has a world-wide client base, and on behalf of myself “Jerry Whitehead” I have had a lifetime of activity in the Pawn Industry and will be illustrating the best of the best in customer service techniques at this years EXPO in Orlando.

    Our family has been in the Pawn space for more than 50 years and the Consulting Group has been very blessed with opportunities to work with a litany of highly skilled operators globally.

    The piece that will be presented at this years EXPO will focus on a variety of proven strategies that will significantly improve the overall customer experience as well as revenue production in the operations.

    The presentation is one of two pieces that PCG will be providing this year at the EXPO.

    For those of you whom are looking to have some of the mysteries solved as to what the next generation of “Concierge Level” customer service looks like, then you DO NOT want to miss this opportunity to hear it from the leading consultant in the Pawn Industry today.

    For information on the Crossover EXPO and to book your attendance and hotel, follow the link below:


    Hope to see you all in Orlando, this promises to be one of THE Events for the Industry this year!

    Jerry Whitehead





    PCG Facebook LINK

    Crossover EXPO FB LINK