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    2018 CROSSOVER EXPO™ – UPDATES

    Hello, Fans in Pawn Land! 2018 CROSSOVER EXPO™ – UPDATES 2018 Crossover EXPO™ is coming up September 28th – Oct 1st at the Gaylord Palms Resort again this year in the Orlando area. PCG in conjunction with the Florida Pawnbrokers Association is producing our 3rd annual event again this year at the Gaylord Palms Resort…

    Crossover EXPO 2018 – NEXT LEVEL OF CONCIERGE LEVEL SERVICE©

    PAWN SHOP CONSULTING GROUP™ – JERRY WHITEHEAD CROSSOVER EXPO 2018 PRESENTATION – NEXT LEVEL OF CONCIERGE LEVEL SERVICE© CROSSOVER EXPO™ 2018, PCG™, and the Florida Pawnbrokers Association WILL be delivering up a very high-level customer service segment centered around “Concierge Level Service©” at this year’s EXPO in Orlando. This year’s piece will be an advanced…

    WHY SHOULD I HAVE A CONSULTANT?

    WHY SHOULD I HAVE A CONSULTANT? As some of you may have recently heard when we did our “Concierge Level Presentation” up at the Midwest show, pawn shops are closing at an alarming rate, (more than 5000 have closed in the Philippines alone), retail revenues are in decline, pawn loan balances have been contracting, inventories…

    Pawn Shop Crossover EXPO 2018

    2018 Crossover EXPO INFO The Crossover EXPO is being produced again this year with the Florida Pawnbroker Association to assist the association and the industry by providing more educational trade show options for our folks. PCG specializes in producing high-level events from our famed “Pawn Symposiums” hosted at the Ritz  Carlton’s in the Cayman Islands,…

    Midwest Pawn Shop Consulting

    Ladies and Gentlemen in Pawn Land !!The Pawn Shop Consulting Group is proud to be presenting one of our newest presentations on the 15 points of Concierge Level Customer Service and more at the Midwest Pawnbrokers Convention again this year in Louisville KY.The Midwest show this year is May 18th – 20th at the Galt…